National Electric Power Regulatory Authority

Islamic Republic of Pakistan

بجلی حفاظت کے ساتھ

"Visitors at NEPRA Headquarters, Islamabad are required to present their COVID-19 Vaccination Certificate, at the front desk, for entry. Visitors are also required to wear masks and adhere to the COVID-19 SOPs. Thank you.”


COVID-19 Vaccination Status

Alhamdulillah NEPRA Authority, employees, and their dependants are 100% Vaccinated.

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October 12, 2021 : Public hearing regarding Tariff modification petition filed by CPPA-G on 1,124 MW Kohala Hydropower Project located at AJK, was held at NEPRA Tower, Islamabad. The Authority heard the petitioner as well as the stakeholders and will announce its decision in due course of time
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October 06, 2021 : Akhuwat Islamic Finance (AIM), K-Electric, and Engro Energy signed a Memorandum of Understanding (MoU) to offer interest-free microfinance loans (Qarz-e-Hasna) to households and small business owners for the installation of solar photovoltaic (PV) systems. Chairman NEPRA presided the occasion while NEPRA Members are also present during the ceremony
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October 05, 2021 : To recognize the outstanding services of NEPRA employees for timely publication and submission of NEPRA’s Annual and State of Industry Reports for the year 2021-21, approval of phase-I of IGCEP 2021-30 & successfully conducting webinar on Saftey. Chairman NEPRA, Mr. Tauseef H. Farooqi and Member (Balochistan), Mr. Rehmatullah Baloch lauded the efforts and hard-work of these employees and rewarded them with cash and appreciation certificates
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October 03, 2021 : NEPRA’s 2nd Inter Departmental Futsul tournament 2021
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Renewable energy is on top of NEPRA's agenda - Tauseef H. Farooqi "Execulsive Interview of Chairman NEPRA by Halima Khan for Energy Update" Read More
Ease of Doing Business in Pakistan
Media Gallery
16-10-2021 Hearing  regarding Federal Government Motion with respect to recommendation of Extension of Incremental Consumption Package for K-Electric Industrial Consumers
Motion with respect to recommendation of extension of incremental consumption package for K-Electric industrial consumers
16-10-2021 Public Hearing  regarding Federal Government Motion with respect to Winter Incentive Package for Electricity Consumers on Incremental Consumption for Domestic, Commercial and General Services Consumers of K-Electric and XWDISCOs
Motion with respect to winter incentive package for electricity consumers on incremental consumption for domestic, commercial & general services consumers of K-ELECTRIC and XWDISCOs
14-10-2021 Notice of Hearing on Additional Issues - Petition for Tariff Modification filed by Pakhtunkhwa Energy Development Organization (PEDO) for its 2.6 MW Machai Hydropower Project located at Mardan, Khyber Pakhtunkhwa Province
14-10-2021 Notice of Hearing on Additional Issues - Petition for Tariff Modification filed by Pakhtunkhwa Energy Development Organization (PEDO) for its 36.6 MW Daral Khwar Hydropower Project located at Swat, Khyber Pakhtunkhwa Province
14-10-2021 Notice of Hearing on Additional Issues - Petition for Tariff Modification filed by Punjab Power Development Company Limited (PPBCL) for its 4.04 MW Deg-Outfall Hydropower Project located at Sheikhupura, Punjab Province
14-10-2021 Notice of Hearing on Additional Issues - Petition for Tariff Modification filed by Punjab Power Development Company Limited (PPBCL) for its 5.38 MW Chianwali Hydropower Project located at Chianwali, Punjab Province
12-10-2021 Public Notice for seeking comments in the mater of Renewal of Term of Generation Licence of Pakistan Steel Mills Corporation (Pvt.) Limited
Application of Pakistan Steel Mills Corporation (Pvt.) Limited for Renewal of Term of Generation Licence
11-10-2021 Press Release - NEPRA Imposes fine of Rs. 26 Million on HESCO on account of fatalities due to Transformer Blast
08-10-2021 Press Release - NEPRA delegates visited Kot Addu Power Company (KAPCO) to sign MoU between KAPCO and Akhuwat Foundation under NEPRA CSR “Power with Prosperity” to make solar power more accessible to the unserved communities of Pakistan
08-10-2021 Decision of the Authority in the matter of Fuel Charges Adjustment for the month of August 2021 for XWDISCOs along with Notification Thereof
06-10-2021 Press Release - MoU signing ceremony
01-10-2021 Modification-XI in the Generation Licence of K-Electric Limited (KEL)
01-10-2021 Modification-I in the Generation Licence of Lucky Cement Limited (LCL)
30-09-2021 Press Release - Publication of Annual and State of Industry Reports, 2021
30-09-2021 Notification S.R.O 1278(I)/2021  quarterly adjustments of XWDISCOs for the 1st and 2nd Quarters of FY 2020-21
25-09-2021 Notice of Admission/ Hearing - Petition for Tariff Modification filed by Central Power Purchasing Agency Guarantee Limited (CPPA-G) in respect of Kohala Hydropower Company (Pvt.) Ltd. for 1,124 MW Power Project at Azad Jammu and Kashmir, Pakistan
CPPAG Proposal for Modification of Tariff of Kohala Hydro Company (Pvt.) Limited (Tariff Determination dated 11th October 2018)
26-09-2021 Public Hearing regarding excessive billing beyond one month
25-09-2021 Publication of Notification of NEPRA (Uniform System of Accounts) Regulations, 2021 for eliciting public opinion within 30 days
NEPRA (Uniform System of Accounts) Regulations, 2021
Templates of Regulatory Accounts for Generation Companies
Templates of Regulatory Accounts for Transmission Companies
Templates of Regulatory Accounts for Distribution Companies
25-09-2021 Notice of Admission/ Hearing - Petition for Tariff Modification filed by Central Power Purchasing Agency Guarantee Limited (CPPA-G) in respect of Kohala Hydropower Company (Pvt.) Ltd. for 1,124 MW Power Project at Azad Jammu and Kashmir, Pakistan
25-09-2021 Press Release - NEPRA holds webinar on “Personal Protective Equipment (PPE)/ Tools & Plants (T&P) in Power Sector”
24-09-2021 Press Release - NEPRA approves IGCEP 2021-30
24-09-2021 Determination of the Authority in the matter of Indicative Generation Capacity Expansion Plan (IGCEP) 2021-30
24-09-2021 Application of Shahtaj Sugar Mills Limited for Review of Generation Tariff dated January 02, 2017 Notified Vide SRO No. 453(I)/2017 dated June 07, 2017 before NEPRA in respect of SSML 32 MW Bagasse Based Co-Generation Power Project.
23-09-2021 Press Release/ Brief -  Providing basis for Re-Targeting Power Sector Subsidies
23-09-2021 Determination in the matter of Policy Guidelines forwarded by the Ministry of Energy (MoE) under Section 31 of the Regulation of Generation, Transmission and Distribution of Electric Power Act, 1997 for providing basis for Re-Targeting Power Sector Subsidies in Future
23-09-2021 Public Notice for seeking Comments- in the matter of Renewal/ Extension of Term of Generation Licence of Altern Energy Limited
Application of Extension of the Generation Licence of Altern Energy Limited
22-09-2021 Notice of Hearing - Hearing in the matter of request filed by K-Electric regarding Monthly Fuel Charge Adjustment for the Month of August 2021 under Multi Year Tariff (MYT) 2017-23
K-Electric Monthly Cost Variation for the month of August 2021 under Multi Year Tariff (MYT) 2017-23
22-09-2021 Notice - Licencsee Proposed Modification (LPM)in the Generation Licence of Ettihad Power Generation Limited
Application for Licencsee Proposed Modification (LPM)in the Generation Licence of Ettihad Power Generation Limited
21-09-2021 Hearing regarding Fuel Charges Adjustment for the Month of August 2021 for EX-WAPDA Distribution Companies
CPPAG XWDISCOs Energy Purchase Date for the Month of August 2021
15-09-2021 Modification Generation Licence No. GLIO4/2002 - (Modification-XI) Licence Application No. LAG-05 K-Electric Limited, (KEL)
14-09-2021 Publication of "Public Electric Vehicle Charging Stations" Chapter in Consumer Service Manual for eliciting public opinion within 21 days
11-09-2021 Modification-I in the Generation Licence of Metro Wind Power Limited (MWPL)
11-09-2021 Modification-I in the Generation Licence of Gul Ahmad Electric Limited (GAEL)
10-09-2021 Public Notice for Seeking Comments in the matter of Renewal/ Extension of Term of Distribution Licence of Islamabad Electric Supply Company Limited (IESCO)
Application of IESCO for Renewal/ Extension of Distribution Licence No. 01/DL/2001
08-09-2021 Presentation - Hearing regarding tariff to be charged from electric vehicles by electric vehicle charging station
08-09-2021 Seeking Comments on Draft Regulatory Framework for Electric Vehicle charging station within 30 days
13-07-2021 Grant of Generation Licence No. SGC/158/202 1 Licence Application No. LAG-490 Ittehad (Private) Limited (ITDPL) View
13-07-2021 Grant of Generation Licence No. SGC/157/2021 Licence Application No. LAG-497 YDE SA (SMC-Private) Limited (YDE) View
01-07-2021 Form for submission of Motion for Leave for Review under Regulation 3(2) NEPRA (Review Procedure) Regulations, 2009 View
22-06-2021 Grant of Generation Licence No. SGC/156/2021 Licence Application No. LAG-485 Matol (Private) Limited (MTPL) View
28-05-2021 Performance Evaluation Report 2019-20 of NTDC and K-Electric View
16-02-2021 Decision of the Authority in the matter of approval of Request for Proposal (RFP) Packages submitted for Competitive Bidding of Wind & Solar Power Projects falling under Category-Ill of the Decision of Cabinet Committee on Energy View

11-10-2021 Press Release - NERA Imposes fine of Rs. 26 Million on HESCO on Account of fatalities due to Transfer Blast
08-10-2021 Press Release - NEPRA delegates visited Kot Addu Power Company (KAPCO) to sign MoU between KAPCO and Akhuwat Foundation under NEPRA CSR “Power with Prosperity” to make solar power more accessible to the unserved communities of Pakistan
06-10-2021 Press Release - MoU signing ceremony
30-09-2021 Press Release - Publication of Annual and State of Industry Reports, 2021
27-09-2021 Press Release - Newly appointed Chairmen of Board of Directors (BODs) of the respective DISCOs were invited by NEPRA Authority for a meeting today at NEPRA Headquarters
25-09-2021 Press Release - NEPRA holds webinar on “Personal Protective Equipment (PPE)/ Tools & Plants (T&P) in Power Sector”
24-09-2021 Press Release - NEPRA approves IGCEP 2021-30
23-09-2021 Press Release/ Brief -  Providing basis for Re-Targeting Power Sector Subsidies
19-09-2021 Press Release - NEPRA’s Authority visits Wind Power Plants at Jhimpir, Thatta
17-09-2021 Press Release - NEPRA Authority Visits K-Electric Facilities
08-09-2021 Press Release - Over-billing in terms of raising bills beyond approved billing period by various DISCOs
07-09-2021 Press Release - Sukker Electric Power Company (SEPCO) fined Rs 28 Million
31-08-2021
Press Release - Zero-accidents in the power sector is NEPRA’s ultimate goal: Chairman NEPRA
14-08-2021
Press Release - NEPRA Celebrates Pakistan Independence Day View
09-08-2021 Press Release - : NEPRA Issues Show Cause Notice to HESCO
02-07-2021 Press Release - NEPRA Capacity Building Training Programme in collaboration with  FSR-MIT View
11-06-2021 Press Release - NEPRA’s SUO MOTO notice about excessive load shedding View
09-06-2021 Press Release - NEPRA takes notice of the excessive load shedding View
09-06-2021 Press Release - NEPRA-OGRA Joint Interactive Session View
28-05-2021 Press Release - NEPRA-AKHUWAT Collaboration to Support NEPRA’S CSR Drive View
21-05-2021 Press Release - NEPRA-AKHUWAT CSR Collaboration to bring Power with Prosperity view
09-04-2021 Press Release - Reduction in Tariff of Bagasse, Wind and Solar PV Power Plants established under Renewable Energy Policy 2006 view
02-04-2021 Press Release - Reduction in Tariff of Twelve (12) Thermal Power Plants Established Under Power Generation Policy 2002 View
13-03-2021 Press Release - NEPRA directed HESCO and SEPCO to ensure uninterrupted power supply View
08-03-2021 Press Release - NEPRA celebrates International Women’s Day view
26-02-2021 Press Release - Grant of Licence to Khyber Pakhtunkhwa Transmission & Grid System Company (Private) Limited as a Provincial Grid Company view
24-02-2021 Press Release - Reduction in Tariff of the Nuclear Power Plants view
20-02-2021 Press Release - Barriers and Drivers of Solar Prosumage: A Case Study of Pakistan’ launched NEPRA providing enabling regulatory environment for clean energy goals View
19-02-2021 Press Release - First-ever Webinar on Industrial Security hosted by NEPRA View
15-02-2021 Press Release - Visit of Bin Qasim Power Station (BQPS-III) & Inauguration of KE Roshni Baji Programme View
12-02-2021 Press Release - NEPRA inaugurates its office in Gwadar View
19-01-2021
Press Release - NEPRA Unveils Its CSR Drive "Power with Prosperity"
11-01-2021
Press Release - Peshawar Electric Supply Company (PESCO) fined Rs. 13 Million
11-01-2021
Press Release - NEPRA to Investigate the Nationwide Power Blackout

  • Hearing

    Hearing  regarding Federal Government Motion with respect to recommendation of Extension of Incremental Consumption Package for K-Electric Industrial Consumers

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  • Public Hearing

    Public Hearing  regarding Federal Government Motion with respect to Winter Incentive Package for Electricity Consumers on Incremental Consumption for Domestic, Commercial and General Services Consumers of K-Electric and XWDISCOs

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  • Notice of Hearing on Additional Issues

    Petition for Tariff Modification filed by Pakhtunkhwa Energy Development Organization (PEDO) for its 2.6 MW Machai Hydropower Project located at Mardan, Khyber Pakhtunkhwa Province

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  • Notice of Hearing on Additional Issues

    Petition for Tariff Modification filed by Pakhtunkhwa Energy Development Organization (PEDO) for its 36.6 MW Daral Khwar Hydropower Project located at Swat, Khyber Pakhtunkhwa Province

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  • Notice of Hearing on Additional Issues

    Petition for Tariff Modification filed by Punjab Power Development Company Limited (PPBCL) for its 4.04 MW Deg-Outfall Hydropower Project located at Sheikhupura, Punjab Province

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  • Notice of Hearing on Additional Issues

    Petition for Tariff Modification filed by Punjab Power Development Company Limited (PPBCL) for its 5.38 MW Chianwali Hydropower Project located at Chianwali, Punjab Province

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Consumer Affairs

Handles the complaints of the consumers, provincial governments and interested / affected persons / parties regarding the licensees. For facilitation of the consumers, offices have been established in all provincial capitals and at all DISCOs headquarter level.

Register Online Complaint

Consumers can register their complaints online without any delay

Track Your Complaint

Consumers can track the status of their complaint by providing a tracking No.

Authority Decisions

Decisions of the Authority pertaining to Consumer Complaints

Appellate Board

Decisions of the Appellate Board

Consumer Complaints Status July 2020 - June 2021


10,867

Complaints Recieved

9,984

Complaints Redressed

883

Complaints Under Process

HESCO & SEPCO Complaints

In response to the suggestions received from consumers during the Hearings held on July 21, 2020, new E-mail addresses have been created for filing complaints against HESCO & SEPCO regarding un-scheduled loadsheding and excessive billing hescocomplaints@nepra.org.pk sepcocomplaints@nepra.org.pk

K-Electric Electrocution Complaints

In order to ascertain the root causes and fix the responsibility against KE, regarding the electrocution cases, occurred in recent rains of July, 2020, following new email has been created for the provision of information/evidences keelectrocution@nepra.org.pk

K-Electric Complaints

In response to the suggestions received from consumers during the Public Hearing held on July 10, 2020 following new E-mail address has been created for filing complaints against K-Electric regarding un-scheduled load shedding and excessive billing kecomplaints@nepra.org.pk