National Electric Power Regulatory Authority

Islamic Republic of Pakistan



"Visitors at NEPRA Headquarters, Islamabad are required to present their COVID-19 Vaccination Certificate, at the front desk, for entry. Visitors are also required to wear masks and adhere to the COVID-19 SOPs. Thank you.”

بجلی حفاظت کے ساتھ

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September 15, 2021 : Mr. Najeeb Alam, Secretary, Water & Power, Government of Gilgit-Baltistan called on Chairman NEPRA, Mr. Tauseef H. Farooqi at his office to discuss power related matters of Gilgit-Baltistan
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September 15, 2021 : An Agreement signing ceremony was held at NEPRA HQ to initiate the pilot project for archiving of NEPRA’s record. Chairman NEPRA, Mr. Tauseef H. Farooqi and CEO-Archive Technologies (Pvt.) Ltd, Mr. Naeem Piracha, signed the said agreement in the presence of all HoDs. At the end of ceremony, Chairman NEPRA appreciated and emphasized the adoption of mordern technology for safe and secure management of NEPRA's record
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September 10, 2021 : Chairman NEPRA, Mr. Touseef H. Farooqi along with Authority members presided over a full day interactive session with all the Chairman BoDs and CEOs of DISCOs/K-Electric at Lahore. The main purpose of this session was to discuss and share experience regarding performance of DISCOs in terms of reduction in T&D losses, improvement in recovery, zero load shedding, better customer experience, development of HSE Directorates and adopting NEPRA’s ideology of “Power with Prosperity” in CSR related activities
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September 08, 2021 : A Public Hearing regarding tariff to be charged from Electric Vehicles (EVs) by Electric Vehicle Charging Stations (EVCSs) was held today at NEPRA, HQ. In this hearing, representatives of EVs and EVCSs manufacturer and EVs owner etc. expressed their valuable views. At the end, the Authority also requested the participants to submit their written comments within seven (07) days to further proceed in the matter so that an informed decision is taken
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Renewable energy is on top of NEPRA's agenda - Tauseef H. Farooqi "Execulsive Interview of Chairman NEPRA by Halima Khan for Energy Update" Read More
Ease of Doing Business in Pakistan
Media Gallery
15-09-2021 Modification Generation Licence No. GLIO4/2002 - (Modification-XI) Licence Application No. LAG-05 K-Electric Limited, (KEL)
14-09-2021 Publication of "Public Electric Vehicle Charging Stations" Chapter in Consumer Service Manual for eliciting public opinion within 21 days
11-09-2021 Modification-I in the Generation Licence of Metro Wind Power Limited (MWPL)
11-09-2021 Modification-I in the Generation Licence of Gul Ahmad Electric Limited (GAEL)
10-09-2021 Decision of the Authority in the matter of Fuel Charges Adjustment for the month of July 2021 for XWDISCOs along with Notification Thereof
10-09-2021 Notice regarding Public Hearing - in the Matter of the request for Proposal (RFP) submitted by K-Electric for Three Solar Project at Vinder, Uthal and Bella Districts of Balochistan
Submission of Request For Proposal (RFP) for three (03) Solar Projects at Vinder, Uthal and Bela Districts of Balochistan
List of Prequalified Bidders along with their Company Profile
List of Issues for Public Hearing of K-Electric
10-09-2021 Public Notice for Seeking Comments in the matter of Renewal/ Extension of Term of Distribution Licence of Islamabad Electric Supply Company Limited (IESCO)
Application of IESCO for Renewal/ Extension of Distribution Licence No. 01/DL/2001
09-09-2021 Notice of Admission/ Hearing - Petition for Tariff Modification filed by Pakhtunkhwa Energy Development Organization (PEDO) for its 18 MW Pehur Hydropower Project located t Swabi, Khyber Pakhtunkhwa Provine
Petition for Tariff Modification filed by Pakhtunkhwa Energy Development Organization (PEDO) for its 18 MW Pehur Hydropower Project located t Swabi, Khyber Pakhtunkhwa Provine
08-09-2021 Press Release - Over-billing in terms of raising bills beyond approved billing period by various DISCOs
08-09-2021 Presentation - Hearing regarding tariff to be charged from electric vehicles by electric vehicle charging station
08-09-2021 Seeking Comments on Draft Regulatory Framework for Electric Vehicle charging station within 30 days
07-09-2021 Press Release - Sukker Electric Power Company (SEPCO) fined Rs 28 Million
03-09-2021
Notice for Comments - Generation Licence Application of Pakistan Atomic Energy Commission for its Chashma Nuclear Power Plant Unit-5
02-09-2021
Decision of the Authority in the matter of Petition filed by Pak Matiari Lahore Transmission Company (Pvt.) Ltd. (PMLTC or the Petitioner or The Company) for Modification of Tariff Determination dated December 4, 2018
01-09-2021
Hearing regarding Tariff to be charged from Electric Vehicles by Electric Vehicles Charging Station
31-08-2021
Press Release - Zero-accidents in the power sector is NEPRA’s ultimate goal: Chairman NEPRA
27-08-2021
Notice - NEPRA Invites Applications for Management Trainee Programme
27-08-2021
Notice - Cancellation of Advertisement "NEPRA Invites Applications for Internships"
26-08-2021
Publication of Notification of NEPRA (Fine) Regulations, 2021 for eliciting public opinion within 30 days
Draft NEPRA (Fine) Regulations, 2021
26-08-2021
Notice for Comments - Generation Licence Application of Pakhtunkhwa Energy Development Organization
25-08-2021
Grant of Generation Licence No. IGSPL/108/2021 Licence Application No. LAG-487 Sapphire Hydro Limited (SHL)
25-08-2021
Notice of Hearing - Hearing in the Matter of requests filed by K-Electric regarding monthly Fuel Charges Adjustment for the month of July 2021 and Quarterly Adjustment for the Quarter ending June 2021 under Multi Year Tariff (MYT) 2017-23
Application of K-Electric regarding monthly Fuel Charges Adjustment for the month of July 2021
Application of K-Electric regarding  Quarterly Adjustment for the Quarter ending June 2021 under Multi Year Tariff (MYT) 2017-23
23-08-2021
Decision of the Authority in the matter of Motion for Leave for Review filed by Energy and Power Department, Govt. of Khyber Pakhtunkhwa against the Authority Decision dated April 5, 2021 regarding WAPDA Hydroelectric Tariff Petition for FY 2020-21
23-08-2021 Decision of the Authority in the matter of Motion for Leave Review filed by Northern Power Generation Company Ltd. (NPGCL) against Determination of the Authority dated December 30, 2020 in the matter of Tariff Petition for Muzaffargarh Units 1-6 and GTPS Faisalabad Units 5-9 View
18-08-2021
Hearing regarding Fuel Charges Adjustment for the Month of July 2021 for EX-WAPDA Distribution Companies View
CPPAG - XWDISCOs Energy Purchase Data for the Month of July 2021 View
14-08-2021
Press Release - NEPRA Celebrates Pakistan Independence Day View
08-08-2021 Invitation to Bids - NEPRA Tender No. 09/2021 - Supply of stationery items, toner cartridges and printed material

View

08-08-2021 Proposals for Pre-qualifications - NEPRA Tender No. 08/2021 - Invites applications from reputable firms/contractors for prequalification for the provision of Janitorial Services

View

13-07-2021 Grant of Generation Licence No. SGC/158/202 1 Licence Application No. LAG-490 Ittehad (Private) Limited (ITDPL) View
13-07-2021 Grant of Generation Licence No. SGC/157/2021 Licence Application No. LAG-497 YDE SA (SMC-Private) Limited (YDE) View
01-07-2021 Form for submission of Motion for Leave for Review under Regulation 3(2) NEPRA (Review Procedure) Regulations, 2009 View
23-06-2021 NEPRA Power Safety Code for Licensees 2021 View
22-06-2021 Grant of Generation Licence No. SGC/156/2021 Licence Application No. LAG-485 Matol (Private) Limited (MTPL) View
28-05-2021 Performance Evaluation Report 2019-20 of NTDC and K-Electric View
16-02-2021 Decision of the Authority in the matter of approval of Request for Proposal (RFP) Packages submitted for Competitive Bidding of Wind & Solar Power Projects falling under Category-Ill of the Decision of Cabinet Committee on Energy View

08-09-2021 Press Release - Over-billing in terms of raising bills beyond approved billing period by various DISCOs
07-09-2021 Press Release - Sukker Electric Power Company (SEPCO) fined Rs 28 Million
31-08-2021
Press Release - Zero-accidents in the power sector is NEPRA’s ultimate goal: Chairman NEPRA
14-08-2021
Press Release - NEPRA Celebrates Pakistan Independence Day View
02-07-2021 Press Release - NEPRA Capacity Building Training Programme in collaboration with  FSR-MIT View
11-06-2021 Press Release - NEPRA’s SUO MOTO notice about excessive load shedding View
09-06-2021 Press Release - NEPRA takes notice of the excessive load shedding View
09-06-2021 Press Release - NEPRA-OGRA Joint Interactive Session View
28-05-2021 Press Release - NEPRA-AKHUWAT Collaboration to Support NEPRA’S CSR Drive View
21-05-2021 Press Release - NEPRA-AKHUWAT CSR Collaboration to bring Power with Prosperity view
09-04-2021 Press Release - Reduction in Tariff of Bagasse, Wind and Solar PV Power Plants established under Renewable Energy Policy 2006 view
02-04-2021 Press Release - Reduction in Tariff of Twelve (12) Thermal Power Plants Established Under Power Generation Policy 2002 View
13-03-2021 Press Release - NEPRA directed HESCO and SEPCO to ensure uninterrupted power supply View
08-03-2021 Press Release - NEPRA celebrates International Women’s Day view
26-02-2021 Press Release - Grant of Licence to Khyber Pakhtunkhwa Transmission & Grid System Company (Private) Limited as a Provincial Grid Company view
24-02-2021 Press Release - Reduction in Tariff of the Nuclear Power Plants view
20-02-2021 Press Release - Barriers and Drivers of Solar Prosumage: A Case Study of Pakistan’ launched NEPRA providing enabling regulatory environment for clean energy goals View
19-02-2021 Press Release - First-ever Webinar on Industrial Security hosted by NEPRA View
15-02-2021 Press Release - Visit of Bin Qasim Power Station (BQPS-III) & Inauguration of KE Roshni Baji Programme View
12-02-2021 Press Release - NEPRA inaugurates its office in Gwadar View
19-01-2021
Press Release - NEPRA Unveils Its CSR Drive "Power with Prosperity"
11-01-2021
Press Release - Peshawar Electric Supply Company (PESCO) fined Rs. 13 Million
11-01-2021
Press Release - NEPRA to Investigate the Nationwide Power Blackout

  • Notice of Admission/ Hearing

    Peition for Tariff Modification filed by Pakhtunkhwa Energy Development Organization (PEDO) for its 18 MW Pehur Hydropower Project located t Swabi, Khyber Pakhtunkhwa Provine

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  • Notice regarding Public Hearing

    Notice regarding Public Hearing - in the Matter of the request for Proposal (RFP) submitted by K-Electric for Three Solar Project at Vinder, Uthal and Bella Districts of Balochistan

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Consumer Affairs

Handles the complaints of the consumers, provincial governments and interested / affected persons / parties regarding the licensees. For facilitation of the consumers, offices have been established in all provincial capitals and at all DISCOs headquarter level.

Register Online Complaint

Consumers can register their complaints online without any delay

Track Your Complaint

Consumers can track the status of their complaint by providing a tracking No.

Authority Decisions

Decisions of the Authority pertaining to Consumer Complaints

Appellate Board

Decisions of the Appellate Board

Consumer Complaints Status July 2020 - June 2021


10,867

Complaints Recieved

9,984

Complaints Redressed

883

Complaints Under Process

HESCO & SEPCO Complaints

In response to the suggestions received from consumers during the Hearings held on July 21, 2020, new E-mail addresses have been created for filing complaints against HESCO & SEPCO regarding un-scheduled loadsheding and excessive billing hescocomplaints@nepra.org.pk sepcocomplaints@nepra.org.pk

K-Electric Electrocution Complaints

In order to ascertain the root causes and fix the responsibility against KE, regarding the electrocution cases, occurred in recent rains of July, 2020, following new email has been created for the provision of information/evidences keelectrocution@nepra.org.pk

K-Electric Complaints

In response to the suggestions received from consumers during the Public Hearing held on July 10, 2020 following new E-mail address has been created for filing complaints against K-Electric regarding un-scheduled load shedding and excessive billing kecomplaints@nepra.org.pk