National Electric Power Regulatory Authority

Islamic Republic of Pakistan


March 24, 2021 - NEPRA Energy Week, 2021, in view of the recent hike in Covid-19 cases, has been POSTPONED till further notice
March 18, 2021 - SAARC Energy Regulators to be rescheduled on 08-09-2021

Webinars Chairman's Message - COVID-19 CSR CTBCM NEPRA Energy Week Think Pink

News & Events

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April 08, 2021 : Mr. Markus Strohmeier, New Managing Director of Siemens called on Chairman NEPRA, Mr. Tauseef H. Farooqi at his office
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March 30, 2021 : NEPRA held three consecutive Public Hearings on the applications/petitions of CPPA-G on Quarterly Adjustments, Fuel Charges Adjustment of XWDISCOs, and Determination of its Market Operation Fee for the FY 2020-21
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March 17, 2021 : NEPRA arranged an online session "Unlock Your Own Magic Within" for its employees with Mr. Kamran Siddiqi, a renowned motivational speaker. Chairman NEPRA, Mr. Tauseef H. Farooqi appreciated the fruitful session and also shared his own experiences and knowledge
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March 11, 2021 : Briefing by HESCOs Officials to NEPRA Authority at HESCO's Headquarter, Hyderabad
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Renewable energy is on top of NEPRA's agenda - Tauseef H. Farooqi "Execulsive Interview of Chairman NEPRA by Halima Khan for Energy Update" Read More
Ease of Doing Business in Pakistan
Media Gallery
09-04-2021 Press Release - Reduction in Tariff of Bagasse, Wind and Solar PV Power Plants established under Renewable Energy Policy 2006 view
09-04-2021
Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with FFC Energy Ltd. (FFCEL)
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with Hamza Sugar Mills Ltd. (HSML) view
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with Chanar Energy Ltd. (CEL) view
09-04-2021
Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with Artistic Energy (Pvt.) Ltd. (AEPL)
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with AJ Power (Pvt.) (AJPPL)
09-04-2021
Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with Harappa Solar (Pvt.) Ltd. (HSPL)
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power• Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with Al-Moiz Industries Ltd. (AMIL) View
09-04-2021
Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with Act Wind Power (Pvt.) Ltd.
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with JDW Sugar Mills Ltd. (Unit-Ill) view
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with JDW Sugar Mills Ltd. (Unit-II) view
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with Thal Industries Corporation Ltd. (TICL) View
09-04-2021 Decision of the Authority in the matter of Application filed by Central Power Purchasing Agency Guarantee Ltd. (CPPA-G) for Adjustment in Components of Tariff pursuant to Signing of Master Agreement with RYK Mills Ltd. (RYKML) view
09-04-2021
Notice of Hearing - Hearing regarding Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and Prior Period Adjustment in the Consumer end Tariff of Lahore Electric Supply Company Limited (LESCO)
Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and Prior Period Adjustment in the Consumer end Tariff of LESCO
Issues in the matter of adjustment request filed by LESCO for adjustment in tariff for the FY 2020-21.
09-04-2021
Notice of Hearing - Hearing regarding Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and other adjustments in the Consumer end Tariff of Islamabad Electric Supply Company Limited (IESCO)
Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and other adjustments in the Consumer end Tariff of  IESCO
Issues in the matter of adjustment request filed by IESCO for adjustment in tariff for the FY 2020-21.
09-04-2021
Notice of Hearing - Hearing regarding Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and Prior Period Adjustment in the Consumer end Tariff of Faisalabad Electric Supply Company Limited (FESCO)
Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and Prior Period Adjustment in the Consumer end Tariff of  FESCO
Issues in the matter of adjustment request filed by FESCO for adjustment in tariff for the FY 2020-21.
07-04-2021
Decision of the Authority in the matter of Fuel Charges Adjustment for the month of February 2021 for XWDISCOs along with Notification Thereof
05-04-2021
Determination of the Authority in the matter of Tariff Petition filed by WAPDA Hydroelectric for FY 2020-21
01-04-2021 Publication of Draft Amendment to the National Electric Power Regulatory Authority (Review Procedure) Regulations, 2009 for Eliciting Public Opinion within 30 days

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26-03-2021 Invitation to Bid NEPRA Tender No. 03/2021 - NEPRA Invites Bids for Civil Works from firms

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24-03-2021 NEPRA Energy Week, 2021, in view of the recent hike in Covid-19 cases, has been POSTPONED till further notice
20-03-2021 Publication of Notification of NEPRA Licensing (Electric Power Supplier) Regulations, 2021 for eliciting public opinion within 30 days view
Draft NEPRA Licensing (Electric Power Supplier) Regulations, 2021 view
Presentation NEPRA Licensing (Electric Power Supplier) Regulations, 2021 view
20-03-2021 Publication of Notification of NEPRA Licensing (Distribution) Regulations, 2021 for eliciting public opinion within 30 days view
Draft NEPRA Licensing (Distribution) Regulations, 2021 view
Presentation NEPRA Licensing (Distribution) Regulations, 2021 view
18-03-2021 SAARC Energy Regulators to be rescheduled on 08-09-2021
13-03-2021 Press Release - NEPRA directed HESCO and SEPCO to ensure uninterrupted power supply View
05-03-2021 Notice - Licensee Proposed Modification (LPM) in the Generation Licence of Trans Atlantic Energy (Private) Limited View
03-03-2021 Request for Expression of Interest - Reformation of Panel of Lawers/  Chambers/ Firms View
01-03-2021 Revised / Modified Template of  O&M Agreement 
26-02-2021 Grant of Transmission Licence to act as Provincial Grid Company. Licence Application No. LAT-07 Khyber Pakhtunkhwa Transmission and Grid System Company (Private) Limited
23-02-2021 Inquiry Report regarding Total Power System Collapse dated 9th January 2021 View
17-02-2021 Notification of Tariff of XWDISCOs -  S.R.O.182(I)/2021 to S.R.O.191(I)/2021 View
16-02-2021
National Electric Power Regulatory Authority (Selection of Operation and Maintenance Contractors by Generation Companies) Guidelines, 2021
16-02-2021 Decision of the Authority in the matter of approval of Request for Proposal (RFP) Packages submitted for Competitive Bidding of Wind & Solar Power Projects falling under Category-Ill of the Decision of Cabinet Committee on Energy View
10-02-2021 Grant of Generation Licence No. SGC/152/2021 Licence Application No. LAG-454 Mughal Energy Limited (MEL)

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09-04-2021 Press Release - Reduction in Tariff of Bagasse, Wind and Solar PV Power Plants established under Renewable Energy Policy 2006 view
02-04-2021 Press Release - Reduction in Tariff of Twelve (12) Thermal Power Plants Established Under Power Generation Policy 2002 View
13-03-2021 Press Release - NEPRA directed HESCO and SEPCO to ensure uninterrupted power supply View
08-03-2021 Press Release - NEPRA celebrates International Women’s Day
26-02-2021 Press Release - Grant of Licence to Khyber Pakhtunkhwa Transmission & Grid System Company (Private) Limited as a Provincial Grid Company
24-02-2021 Press Release - Reduction in Tariff of the Nuclear Power Plants
20-02-2021 Press Release - Barriers and Drivers of Solar Prosumage: A Case Study of Pakistan’ launched NEPRA providing enabling regulatory environment for clean energy goals View
19-02-2021 Press Release - First-ever Webinar on Industrial Security hosted by NEPRA View
15-02-2021 Press Release - Visit of Bin Qasim Power Station (BQPS-III) & Inauguration of KE Roshni Baji Programme View
12-02-2021 Press Release - NEPRA inaugurates its office in Gwadar View
19-01-2021
Press Release - NEPRA Unveils Its CSR Drive "Power with Prosperity"
11-01-2021
Press Release - Peshawar Electric Supply Company (PESCO) fined Rs. 13 Million
11-01-2021
Press Release - NEPRA to Investigate the Nationwide Power Blackout

  • Notice of Hearing

    Hearing regarding Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and Prior Period Adjustment in the Consumer end Tariff of Faisalabad Electric Supply Company Limited (FESCO)

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  • Notice of Hearing

    Hearing regarding Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and Prior Period Adjustment in the Consumer end Tariff of Lahore Electric Supply Company Limited (LESCO)

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  • Notice of Hearing

    Hearing regarding Adjustments Request for Indexation of Multi Year Tariff (MYT) Components for the FY 2020-21 and other adjustments in the Consumer end Tariff of Islamabad Electric Supply Company Limited (IESCO)

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PUBLICATIONS

Consumer Affairs

Handles the complaints of the consumers, provincial governments and interested / affected person / parties regarding the licensees. For facilitation of the consumers, offices has been established in all provincial capitals and at all DISCOs headquarter level.

Register Online Complaint

Consumers can register their complaints online without any delay

Track Your Complaint

Consumers can track the status of their complaint by providing a tracking No.

Authority Decisions

Decisions of the Authority pertaining to Consumer Complaints

Appellate Board

Decisions of the Appellate Board

Consumer Complaints Status Jul 2020 - Dec 2020


5,262

Complaints Recieved

4,808

Complaints Redressed

454

Complaints Under Process

HESCO & SEPCO Complaints

In response to the suggestions received from consumers during the Hearings held on July 21, 2020, new E-mail addresses have been created for filing complaints against HESCO & SEPCO regarding un-scheduled loadsheding and excessive billing hescocomplaints@nepra.org.pk sepcocomplaints@nepra.org.pk

K-Electric Electrocution Complaints

In order to ascertain the root causes and fix the responsibility against KE, regarding the electrocution cases, occurred in recent rains of July, 2020, following new email has been created for the provision of information/evidences keelectrocution@nepra.org.pk

K-Electric Complaints

In response to the suggestions received from consumers during the Public Hearing held on July 10, 2020 following new E-mail address has been created for filing complaints against K-Electric regarding un-scheduled load shedding and excessive billing kecomplaints@nepra.org.pk