National Electric Power Regulatory Authority

Islamic Republic of Pakistan


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News & Events

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June 15, 2021 : Public Hearing in the matter of Indicative Generation Expansion Plan 2021-2030 (IGCEP-21) submitted by NTDC at NEPRA Tower, Islamabad
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June 08, 2021 : A joint session of the Authority and Sr. Professionals of NEPRA and OGRA was held at NEPRA Headquarters Islamabad. Both the regulators shared their functions, operations and the way forward. In the end a productive and detailed session of questions and answers was held
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June 07, 2021 : Public Hearing on the application of Ministry of Energy for Reconsideration of Quarterly Adjustment Decision of the Authority for 1st and 2nd Quarter of FY 2020-21 for XWDISCOs
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June 02, 2021 : Public Hearing Regarding Fuel Charges Adjustment of XWDISCOs for the Month of April 2021 held at NEPRA Tower, Islamabad
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Renewable energy is on top of NEPRA's agenda - Tauseef H. Farooqi "Execulsive Interview of Chairman NEPRA by Halima Khan for Energy Update" Read More
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10-06-2021 Notice of Admission/ Hearing - Neelum Jhelum Hydropower Project Situated in AJK under NEPRA Import of Power Regulations, 2017 View
Application for Determination of Reference Tariff for Import of Power from 969 MW Neelum Jhelum Hydropower Project View
Issues Framed for Hearing - Tariff Application by CPPA-G on behalf of Neelum Jhelum Hydropower Company (NJHPC) View
07-06-2021 Decision of the Authority in the matter of Fuel Charges Adjustment for the month of April 2021 for XWDISCOs along with Notification Thereof View
04-06-2021 Decision of the Authority in the matter of Monthly Fuel Charges Adjustments of K-Electric Limited for the period from June-December 2020 and Notification (S.R.O. 707(1)12021 dated 04.06.2021 )Thereof View
04-06-2021 Notice of Admission/ Hearing  Petition for Modification of Tariff Determination dated 04 December 2018 filed by Pak Matiari Lahore Transmission Company (Private) Limited View
Petition for Modification of Tariff Determination dated 04 December 2018 filed by Pak Matiari Lahore Transmission Company (Private) Limited View
Issues for Hearing - Pak Matiari Lahore Transmission Company (Private) Limited View
02-06-2021 S.R.O. 660 (1)/2021 dated 31-05-2021 regarding  National Electric Power Regulatory Authority (Fees) Regulations 2021 View
03-06-2021 Notice for Hearing - Hearing in the matter of requests filed by K-Electric regarding monthly Fuel Charges Adjustments for the period January 2021 to April 2021, Quarterly Adjustment for the Quarter ending March 2021 under Multi Year Tariff (MYT) 2017-2023 View
K-Electric Monthly Cost Variation for the months of January 2021 to April 2021 under Multi-Year Tariff 2017-23 View
K-Electric Quarterly Variation for the quarter January 2021 to March 2021 under Multi-year Tariff 2017-2023 View
03-06-2021 Public Hearing in the Matter of the Indicative Generation Capacity Expansion Plan 2021-30 (IGCEP-2021) View
Indicative Generation Capacity Expansion Plan 2021-30 (IGCEP-2021) View
02-06-2021 Draft NEPRA Social Investment Guidelines 2021. Any person can file comments within period of 30 days in the following manner:
through email: registrar@nepra.org.pk
though post: Registrar, NEPRA Tower Attaturk Avenue (East), Sector G-5/1, Islamabad, Pakistan
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02-06-2021 Notice - Licensee Proposed Modification (LPM) in the Generation Licence of Sapphire Power Generation Limited View  
Application for Modification in  Generation Licence of Sapphire Power Generation Limited View  
01-06-2021 Notice of Public Hearing in the Matter of Licensing (Electric Power Supplier) Regulations, 2021 and NEPRA Licensing (Distribution) Regulations, 2021 View  
List of Issues Framed for the Public Hearing in the Matter NEPRA Licensing Regulations for Supplier and Distribution View  
Comments of the Stakeholders & draft NEPRA Licensing (Supplier & Distribution) Regulations 2021 View  
30-05-2021 Hearing - Hearing regarding request for reconsideration of Quarterly Adjustment decision of the Authority for 1st and 2nd Quarter of FY 2020-21 for XWDISCOs View  
Application request for reconsideration of Quarterly Adjustment decision of the Authority for 1st and 2nd Quarter of FY 2020-21 for XWDISCOs View  
28-05-2021 Performance Evaluation Report 2019-20 of NTDC and K-Electric View
27-05-2021 Notice of Admission -  Application of AGJV (Private) Limited for grant of Generation Licence
Application of AGJV (Private) Limited for grant of Generation Licence View
25-05-2021 Performance Evaluation Report (PER) of Distribution Companies for the FY 2019-20
21-05-2021 Hearing regarding Fuel Charges Adjustment for the Month of April 2021 for EX-WAPDA Distribution Companies
CPPAG -  XWDISCOs Energy Purchase Data for the Month of April 2021 View
21-05-2021 Notice - Licensee Proposed Modification (LPM) in the Generation Licence of K-Electric Limited (KEL)
Application of K-Electric for Modification of Generation Licence (GL/04/2002)
20-05-2021 Notice of Admission - Application for Shams Power (Private) Limited for the Grant of Generation Licence
Application for Shams Power (Private) Limited for the Grant of Generation Licence at Shifa International Hospital Islamabad
17-05-2021 Akhuwat-NEPRA Webinar scheduled to be held on 20th May, 2021 at 02:00 PM
07-05-2021 Notice - Licensee Proposed Modification (LPM) in the Generation Licence of Lucky Electric Power Company Limited (LEPCL)
Application for  Licensee Proposed Modification (LPM) in the Generation Licence of Lucky Electric Power Company Limited (LEPCL)
30-04-2021 Grant of Generation Licence No. SGC/153/2021 Licence Application No. LAG-494 Directorate of Power Projects, Energy Department, Govt. of the Punjab
23-02-2021 Inquiry Report regarding Total Power System Collapse dated 9th January 2021 View
16-02-2021 Decision of the Authority in the matter of approval of Request for Proposal (RFP) Packages submitted for Competitive Bidding of Wind & Solar Power Projects falling under Category-Ill of the Decision of Cabinet Committee on Energy View

11-06-2021 Press Release - NEPRA’s SUO MOTO notice about excessive load shedding View
09-06-2021 Press Release - NEPRA takes notice of the excessive load shedding View
09-06-2021 Press Release - NEPRA-OGRA Joint Interactive Session View
28-05-2021 Press Release - NEPRA-AKHUWAT Collaboration to Support NEPRA’S CSR Drive View
21-05-2021 Press Release - NEPRA-AKHUWAT CSR Collaboration to bring Power with Prosperity view
09-04-2021 Press Release - Reduction in Tariff of Bagasse, Wind and Solar PV Power Plants established under Renewable Energy Policy 2006 view
02-04-2021 Press Release - Reduction in Tariff of Twelve (12) Thermal Power Plants Established Under Power Generation Policy 2002 View
13-03-2021 Press Release - NEPRA directed HESCO and SEPCO to ensure uninterrupted power supply View
08-03-2021 Press Release - NEPRA celebrates International Women’s Day
26-02-2021 Press Release - Grant of Licence to Khyber Pakhtunkhwa Transmission & Grid System Company (Private) Limited as a Provincial Grid Company
24-02-2021 Press Release - Reduction in Tariff of the Nuclear Power Plants
20-02-2021 Press Release - Barriers and Drivers of Solar Prosumage: A Case Study of Pakistan’ launched NEPRA providing enabling regulatory environment for clean energy goals View
19-02-2021 Press Release - First-ever Webinar on Industrial Security hosted by NEPRA View
15-02-2021 Press Release - Visit of Bin Qasim Power Station (BQPS-III) & Inauguration of KE Roshni Baji Programme View
12-02-2021 Press Release - NEPRA inaugurates its office in Gwadar View
19-01-2021
Press Release - NEPRA Unveils Its CSR Drive "Power with Prosperity"
11-01-2021
Press Release - Peshawar Electric Supply Company (PESCO) fined Rs. 13 Million
11-01-2021
Press Release - NEPRA to Investigate the Nationwide Power Blackout

  • Notice for Hearing

    Hearing in the matter of requests filed by K-Electric regarding Monthly Fuel Charges Adjustments for the period January 2021 to April 2021, Quarterly Adjustment for the Quarter ending March 2021 under Multi Year Tariff (MYT) 2017-2023

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  • Public Hearing

    Public Hearing in the Matter of the Indicative Generation Capacity Expansion Plan 2021-30 (IGCEP-2021)

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  • Notice of Admission/ Hearing

    Petition for Modification of Tariff Determination dated 04 December 2018 filed by Pak Matiari Lahore Transmission Company (Private) Limited

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  • Notice of Admission/ Hearing

    Neelum Jhelum Hydropower Project Situated in AJK under NEPRA Import of Power Regulations, 2017

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Consumer Affairs

Handles the complaints of the consumers, provincial governments and interested / affected person / parties regarding the licensees. For facilitation of the consumers, offices has been established in all provincial capitals and at all DISCOs headquarter level.

Register Online Complaint

Consumers can register their complaints online without any delay

Track Your Complaint

Consumers can track the status of their complaint by providing a tracking No.

Authority Decisions

Decisions of the Authority pertaining to Consumer Complaints

Appellate Board

Decisions of the Appellate Board

Consumer Complaints Status Jul 2020 - Dec 2020


5,262

Complaints Recieved

4,808

Complaints Redressed

454

Complaints Under Process

HESCO & SEPCO Complaints

In response to the suggestions received from consumers during the Hearings held on July 21, 2020, new E-mail addresses have been created for filing complaints against HESCO & SEPCO regarding un-scheduled loadsheding and excessive billing hescocomplaints@nepra.org.pk sepcocomplaints@nepra.org.pk

K-Electric Electrocution Complaints

In order to ascertain the root causes and fix the responsibility against KE, regarding the electrocution cases, occurred in recent rains of July, 2020, following new email has been created for the provision of information/evidences keelectrocution@nepra.org.pk

K-Electric Complaints

In response to the suggestions received from consumers during the Public Hearing held on July 10, 2020 following new E-mail address has been created for filing complaints against K-Electric regarding un-scheduled load shedding and excessive billing kecomplaints@nepra.org.pk