National Electric Power Regulatory Authority

Islamic Republic of Pakistan



Webinars Chairman's Message - COVID-19 CSR CTBCM Report on NEPRA Energy Week 2020 Think Pink

News & Events

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February 26, 2021 : Bidding farewell to Engr. Bahadur Shah, Member (M&E) upon attaining the age of superannuation
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February 26, 2021 : Bidding farewell to Engr. Bahadur Shah, Member (M&E) upon attaining the age of superannuation
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February 19, 2021 : NEPRA & IPS hosted Webinar on “Report Launch on Barriers and Drivers of Solar Prosumage, a Case Study of Pakistan
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February 19, 2021 : NEPRA hosted Pakistan’s first-ever Cyber Security Webinar on “The Modern Threat Landscape on Industrial Control Systems – Statistics and Examples” at NEPRA Tower to create awareness against the global risks of cyberattacks
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Renewable energy is on top of NEPRA's agenda - Tauseef H. Farooqi "Execulsive Interview of Chairman NEPRA by Halima Khan for Energy Update" Read More
Ease of Doing Business in Pakistan
Media Gallery NEPRA Energy Week
26-02-2021 Notice of Admission/ Hearing - Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Independent Power Producers (IPPs)
Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Independent Power Producers (IPPs)

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26-02-2021 Notice of Admission/ Hearing - Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Bagasse Co-Gen Independent Power Producers (IPPs)
Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Bagasse Co-Gen Independent Power Producers (IPPs)
26-02-2021 Notice of Admission/ Hearing - Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Wind based Independent Power Producers (IPPs)
Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Wind based Independent Power Producers (IPPs)
24-02-2021 Determination of the Authority in the matter of Petition for Revision of Tariff Determination filed by Quaid-e-Azam Thermal Power (Pvt.) Ltd. for Reduction of Return on Equity (ROE) Component
24-02-2021 Determination of the Authority in the matter of Petition for Revision of Tariff Determination filed by Punjab Thermal Power (Pvt.) Ltd. for Reduction of Return on Equity (ROE) Component
23-02-2021 Inquiry Report regarding Total Power System Collapse dated 9th January 2021 View
17-02-2021 Notification of Tariff of XWDISCOs -  S.R.O.182(I)/2021 to S.R.O.191(I)/2021 View
17-02-2021 Notification of K-Electric S.R.O.192(I)/2021 View
17-02-2021 Notice - Licensee Proposed Modification (LPM) in the Generation Licence of HNDS Energy (Private) Limited View
Application for Licensee Proposed Modification (LPM) in the Generation Licence of HNDS Energy (Private) Limited View
17-02-2021 Notice - Licensee Proposed Modification (LPM) in the Generation Licence of Meridian Energy (Private) Limited View
Application for Licensee Proposed Modification (LPM) in the Generation Licence of Meridian Energy (Private) Limited View
17-02-2021 Notice - Licensee Proposed Modification (LPM) in the Generation Licence of Helios Power (Private) Limited View
Application for Licensee Proposed Modification (LPM) in the Generation Licence of Helios Power (Private) Limited View
16-02-2021
National Electric Power Regulatory Authority (Selection of Operation and Maintenance Contractors by Generation Companies) Guidelines, 2021
16-02-2021 Decision of the Authority in the matter of approval of Request for Proposal (RFP) Packages submitted for Competitive Bidding of Wind & Solar Power Projects falling under Category-Ill of the Decision of Cabinet Committee on Energy View
12-02-2021 Decision of the Authority in the matter of Motion filed by the Federal Government under Section 7, 31(4) and 31(7) of the NEPRA Act 1997 read with Rule 17 of the NEPRA (Tariff Standards and Procedure) Rules, 1998 with respect to Recommendation of the Consumer-end Tariff for XWDISCOs

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10-02-2021 Grant of Generation Licence No. SGC/152/2021 Licence Application No. LAG-454 Mughal Energy Limited (MEL)

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10-02-2021 Decision of the Authority in the matter of Requests filed by XWDISCOs for Periodic Adjustment in Tariff for the 4th Quarter of FY 2019-20

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10-02-2021 Decision of the Authority in the matter of Fuel Charges Adjustment for the month of December 2020 for XWDISCOs along with Notification Thereof

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10-02-2021 Publication of Draft amendment to the National Electric Power Regulatory Authority Licensing (Application, Modification, Extension and Cancellation) Procedure Regulations, 1999 for eliciting Public Opinion within 30 days

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09-02-2021 Grant of Generation Licence No. GL(Hydel)/17/2021 Licence Application No. LAG-475 Pakhtunkhwa Energy Development Organization (PEDO) (Lawi Hydropower Project)

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09-02-2021
Notice of Hearing - Hearing in the matter of requests filed by K-electric regarding Monthly Fuel Charge Adjustment for the period June 2020 to December 2020, Quarterly Adjustments for the Quarters ending June 2020, September 2020 & December 2020 under Multi Year Tariff (MYT) 2017-2023
K-electric Monthly Cost Variation for the for the period June 2020 to December 2020,
K-electric  , Quarterly Variation for the  Quarters ending June 2020, September 2020 & December 2020 under Multi Year Tariff (MYT) 2017-2023
06-02-2021
Notice of Hearing - in the matter of Modification Petition filed by Jamshoro Power Company Limited
29-01-2021
Addendum to the Notice of Public Hearing about the application of Khyber Pakhtunkhwa Transmission & Grid System Company (Private) Limited for the Grant of Licence as Provincial Grid Company
29-01-2021
Notice of Admission - Application of YDE SA (SMC-Private) Limited for grant of Generation Licence
Application of YDE SA (SMC-Private) Limited for grant of Generation Licence view
22-01-2021 Draft NEPRA Health, Safety and Environment (HSE) Code 2021 for Licensees Review
14-01-2021
Decision of the Authority pursuant to the Judgment dated 08.09.2020 of Honorable Peshawar High Court, Peshawar in Writ Petitions No. 4932/20, 5210/20, 4200/20, 4543/20, 5255/20 and Judgment Dated 29.09.2020 passed by Honorable Peshawar High Court, Mingora Bench / Dar ut Qaza Swat in WP No. 847-M/2020
31-12-2020 Grant of Generation Licence No. IGSPL/106/2020 Licence Application No. LAG-482 Uzghor Hydro Power Company (Private) Limited (IJHPCPL) View

24-02-2021 Press Release - Reduction in Tariff of the Nuclear Power Plants
20-02-2021 Press Release - Barriers and Drivers of Solar Prosumage: A Case Study of Pakistan’ launched NEPRA providing enabling regulatory environment for clean energy goals View
19-02-2021 Press Release - First-ever Webinar on Industrial Security hosted by NEPRA View
15-02-2021 Press Release - Visit of Bin Qasim Power Station (BQPS-III) & Inauguration of KE Roshni Baji Programme View
12-02-2021 Press Release - NEPRA inaugurates its office in Gwadar View
19-01-2021
Press Release - NEPRA Unveils Its CSR Drive "Power with Prosperity"
11-01-2021
Press Release - Peshawar Electric Supply Company (PESCO) fined Rs. 13 Million
11-01-2021
Press Release - NEPRA to Investigate the Nationwide Power Blackout

  • Notice of Admission/ Hearing

    Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Independent Power Producers (IPPs)

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  • Notice of Admission/ Hearing

    Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Bagasse Co-Gen Independent Power Producers (IPPs)

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  • Notice of Admission/ Hearing

    Application for Adjustment in Components of Tariff pursuant to Agreements entered between Power Purchaser and Wind based Independent Power Producers (IPPs)

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PUBLICATIONS

Consumer Affairs

Handles the complaints of the consumers, provincial governments and interested / affected person / parties regarding the licensees. For facilitation of the consumers, offices has been established in all provincial capitals and at all DISCOs headquarter level.

Register Online Complaint

Consumers can register their complaints online without any delay

Track Your Complaint

Consumers can track the status of their complaint by providing a tracking No.

Authority Decisions

Decisions of the Authority pertaining to Consumer Complaints

Appellate Board

Decisions of the Appellate Board

Consumer Complaints Status Jul 2020 - Dec 2020


5,262

Complaints Recieved

4,808

Complaints Redressed

454

Complaints Under Process

HESCO & SEPCO Complaints

In response to the suggestions received from consumers during the Hearings held on July 21, 2020, new E-mail addresses have been created for filing complaints against HESCO & SEPCO regarding un-scheduled loadsheding and excessive billing hescocomplaints@nepra.org.pk sepcocomplaints@nepra.org.pk

K-Electric Electrocution Complaints

In order to ascertain the root causes and fix the responsibility against KE, regarding the electrocution cases, occurred in recent rains of July, 2020, following new email has been created for the provision of information/evidences keelectrocution@nepra.org.pk

K-Electric Complaints

In response to the suggestions received from consumers during the Public Hearing held on July 10, 2020 following new E-mail address has been created for filing complaints against K-Electric regarding un-scheduled load shedding and excessive billing kecomplaints@nepra.org.pk