National Electric Power Regulatory Authority

Islamic Republic of Pakistan


NEPRA's Corporate Social Responsibility Webinar - 18-01-2021
Sharing NEPRA Corporate Social Responsibility Strategy to map possibilities for delivering power with prosperity

22-01-2021 Draft NEPRA Heath, Safety and Environment (HSE) Code 2021 for Licensees Review
13-01-2021
Consumer Service Manual - January 2021
11-01-2021
Decision of the Authority in the matter of Wheeling Costs to be included in the Tariff Determination of DISCOs under Annual & Multi-Year Tariff Regime (FY 2018-19 & FY 2019-20)

Chairman's Message - COVID-19 CTBCM Report on NEPRA Energy Week 2020 Think Pink

News & Events

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January 22, 2021 : Authority facilitated meeting of PEDO, NTDC, CPPA-G and WAPDA to resolve issues regarding interconnection of Power Plants
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January 20, 2021 : Chairman BOD QESCO & Chairman BOD HESCO called on NEPRA Members, MR. Rehmatullah Baloch & Mr. Rafique A. Shaikh at NEPRA Tower, Islamabad
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January 18, 2021 : Chairman NEPRA, Mr. Tauseef H. Farooqi & Speakers from NEPRA, PAEC & Engro Energy addressing the Participants of Webinar on Corporate Social Responsibility (CSR) at NEPRA Tower, Islamabad
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January 18, 2021 : Chairman NEPRA, Mr. Tauseef H. Farooqi in a group photo with the Speakers & Participants of Webinar on Corporate Social Responsibility (CSR) at NEPRA Tower, Islamabad
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Renewable energy is on top of NEPRA's agenda - Tauseef H. Farooqi "Execulsive Interview of Chairman NEPRA by Halima Khan for Energy Update" Read More
Ease of Doing Business in Pakistan
Media Gallery NEPRA Energy Week
23-01-2021 Notice of Public Hearing in the Matter of Application of Khyber Pakhtunkhwa Transmission & Grid System Company (Pvt.) Limited for the Grant of Licence as Provincial Grid Company
Issues in the Matter of Application of Khyber Pakhtunkhwa Transmission & Grid System Company (Pvt.) Limited for the Consideration of Grant of Provincial Grid Company
Comments of NTDC, CPPA-G and PPDB in the Matter of Application of Khyber Pakhtunkhwa Transmission & Grid System Company (Pvt.) Limited
22-01-2021 Draft NEPRA Heath, Safety and Environment (HSE) Code 2021 for Licensees Review
21-01-2021
Hearing regarding Fuel Charges Adjustment for the Month of December 2020 for Ex-WAPDA Distribution Companies
21-01-2021
Notice of Admission / Hearing - Petitions for Revision of Tariff Determinations of Quaid-e- Azam Thermal Power (Pvt.) Ltd., Punjab Thermal Power (Pvt.) Ltd and Quaid-e-Azam Solar (Pvt.) Ltd for Reducation of Return on Equity (ROE) Component
19-01-2021
Press Release - NEPRA Unveils Its CSR Drive "Power with Prosperity"
18-01-2021
Approval of Heat Rate for 97 MW KGTPS of K-Electric (KE)
18-01-2021
Approval of Heat Rate for 97MW Site Gas Turbine Power Station (SGTPS) of K-Electric (KE)
15-01-2021 Decision of the Authority in the matter of Motion for Leave for Review filed by Moro Power Company (Pvt.) Ltd. against Tariff Determination dated August 7, 2020

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14-01-2021
Decision of the Authority pursuant to the Judgment dated 08.09.2020 of Honorable Peshawar High Court, Peshawar in Writ Petitions No. 4932/20, 5210/20, 4200/20, 4543/20, 5255/20 and Judgment Dated 29.09.2020 passed by Honorable Peshawar High Court, Mingora Bench / Dar ut Qaza Swat in WP No. 847-M/2020
13-01-2021
Consumer Service Manual - January 2021
11-01-2021
Decision of the Authority in the matter of Wheeling Costs to be included in the Tariff Determination of DISCOs under Annual & Multi-Year Tariff Regime (FY 2018-19 & FY 2019-20)
11-01-2021
Press Release - Peshawar Electric Supply Company (PESCO) fined Rs. 13 Million
11-01-2021
Postponement of Hearing in the matter of Modification petition filed by Jamshoro Power Company Limited (JPCL)
11-01-2021
Press Release - NEPRA to Investigate the Nationwide Power Blackout
11-01-2021
Decision of the Authority in the matter of Fuel Charges Adjustment for the months of October 2020 & November 2020 for XWDISCOs alone with Notification Thereof
09-01-2021
Publications of draft amendment to the National Electric Power Regulatory Authority (Fees Pertaining to the Tariff Standards and Procedure) Regulations, 2002 for eliciting public opinion within 30 days
07-01-2021
Notice of Admission - Generation Licence Application of Pakhtunkhwa Energy Development Organization (Gabral Hydropower Project)
Application for  Generation Licence of Pakhtunkhwa Energy Development Organization (Gabral Hydropower Project)
07-01-2021
Notice of Admission - Generation Licence Application of Pakhtunkhwa Energy Development Organization (Madyan Hydropower Project)
Application for  Generation Licence of Pakhtunkhwa Energy Development Organization (Madyan Hydropower Project)
03-01-2021 Vacant Positions - (Sr. Advisor's) View
03-01-2021 Vacancy Announcements (DD, AD, Jr. Exe) View
31-12-2020 Grant of Generation Licence No. IGSPL/106/2020 Licence Application No. LAG-482 Uzghor Hydro Power Company (Private) Limited (IJHPCPL) View
30-12-2020 Determination of the Authority in the matter of Petition filed by Sukkur Electric Power Company Ltd. (SEPCO) for Determination of its Supply Tariff for the FY 2018-19 & FY 2019-20 view
30-12-2020
Determination of the Authority in the matter of Tariff Petition filed by Northern Power Generation Company Ld. (NPGCL) for its Old Blocks of Muzaffar Garh Units 1-6 and GTPS Faisalabad Units 5-9
30-12-2020
Decision of the Authority in the matter of Review Motion filed by Anoud Power Generation Ltd. (APGL) regarding Monthly Fuel Charges and Quarterly Adjustments of K-Electric Limited for the period from July 2016 to June 2019
30-12-2020
Order of the Authority under Rule 4(6) of the National Electric Power Regulatory Authority (Fines) Rules, 2002 in the matter of Explanation dated January 16, 2020 issued to Sanjwal Solar Power (Private) Ltd.
30-12-2020
Decision of the Authority in the matter of Tariff Petition filed by Pakhtunkhwa Energy Development Organization (PEDO) for Tariff Determination of 10.2 MW Jabori Hydropower Project
30-12-2020
Determination of National Electric Power Regulatory Authority in the matter of Tariff Petition filed by M/s. Access Electric (Private) Ld. for Determination of Generation Tariff in respect of 10 MWp Solar PV Power Project
30-12-2020
Determination of National Electric Power Regulatory Authority in the matter of Tariff Petition filed by M/s. Access Solar (Private) Ld. for Determination of Generation Tariff in respect of 11.52 MWp Solar PV Power Project
24-12-2020
Determination of the Authority in the matter of Petition filed by Multan Electric Power Company Ltd. (MEPCO) for Determination of its Supply of Power Tariff for the FY 2018-19 & FY 2019-20
24-12-2020
Determination of the Authority in the matter of Petition filed by Multan Electric Power Company Ltd. (MEPCO) for Determination of its Distribution Tariff for the FY 2018-19 & FY 2019-20
24-12-2020 Determination of the Authority in the matter of Petition filed by Sukkur Electric Power Company Ltd. (SEPCO) for Determination of its Distribution Tariff for the FY 2018-19 & FY 2019-20 view
24-12-2020
Determination of the Authority in the matter of Petition filed by Gujranwala Electric Power Company Ltd. (GEPCO) for Determination of its Supply of Power Tariff for the FY 2019-20
24-12-2020
Determination of the Authority in the matter of Petition filed by Gujranwala Electric Power Company Ltd. (GEPCO) for Determination of its Distribution Tariff for the FY 2019-20
24-12-2020
Determination of the Authority in the matter of Petition filed by Gujranwala Electric Power Company Ltd. (GEPCO) for Determination of its Supply of Power Tariff for the FY 2018-19
24-12-2020
Determination of the Authority in the matter of Petition filed by Gujranwala Electric Power Company Ltd. (GEPCO) for Determination of its Distribution Tariff for the FY 2018-19
23-12-2020
Notification of Tariff of XWDISCOs SROs. 1372-(I)/ 2020 to SROs 1381 (1)/2020
01-12-2020 Decision of the Authority in the matter of Motion filed by the Ministry of Energy (Power Division) with respect to recommendations of Support Package for Additional Consumption and Abolishment Of Time of Use Tariff Scheme for Industrial Consumers of XWDISCOs view
01-12-2020 Decision of the Authority in the matter of Request of the Ministry of Energy (Power Division) for Incorporation of Support Package for Additional Consumption and Abolishment of Time of Use Tariff Scheme for Industrial Consumers of K-Electric view
12-11-2020
Determination of the Authority in the matter of Detailed Design and Implementation Roadmap of the Competitive Trading Bilateral Contract Market (CTBCM) View
29-10-2020
Decision of the Authority pursuant to the Judgment dated 03.09.2020 of Honorable Peshawar High Court in Writ Petition No. 5180-P/2019: and other Petitions regarding Decision of the Authority in the matter of requests filed by XWDISCOs for Periodic Adjustment in the Tariff

19-01-2021
Press Release - NEPRA Unveils Its CSR Drive "Power with Prosperity"
11-01-2021
Press Release - Peshawar Electric Supply Company (PESCO) fined Rs. 13 Million
11-01-2021
Press Release - NEPRA to Investigate the Nationwide Power Blackout

  • Hearing

    Hearing regarding Fuel Charges Adjustment for the Month of December 2020 for Ex-WAPDA Distribution Companies

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  • Notice of Admission / Hearing

    Petitions for Revision of Tariff Determinations of Quaid-e- Azam Thermal Power (Pvt.) Ltd., Punjab Thermal Power (Pvt.) Ltd and Quaid-e-Azam Solar (Pvt.) Ltd for Reducation of Return on Equity (ROE) Component

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  • Notice of Public Hearing

    Hearing in the Matter of Application of Khyber Pakhtunkhwa Transmission & Grid System Company (Pvt.) Limited for the Grant of Licence as Provincial Grid Company

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PUBLICATIONS

Consumer Affairs

Handles the complaints of the consumers, provincial governments and interested / affected person / parties regarding the licensees. For facilitation of the consumers, offices has been established in all provincial capitals and at all DISCOs headquarter level.

Register Online Complaint

Consumers can register their complaints online without any delay

Track Your Complaint

Consumers can track the status of their complaint by providing a tracking No.

Authority Decisions

Decisions of the Authority pertaining to Consumer Complaints

Appellate Board

Decisions of the Appellate Board

Consumer Complaints Status Jan 2020 - Oct 2020


7,357

Complaints Recieved

6,672

Complaints Redressed

684

Complaints Under Process

HESCO & SEPCO Complaints

In response to the suggestions received from consumers during the Hearings held on July 21, 2020, new E-mail addresses have been created for filing complaints against HESCO & SEPCO regarding un-scheduled loadsheding and excessive billing hescocomplaints@nepra.org.pk sepcocomplaints@nepra.org.pk

K-Electric Electrocution Complaints

In order to ascertain the root causes and fix the responsibility against KE, regarding the electrocution cases, occurred in recent rains of July, 2020, following new email has been created for the provision of information/evidences keelectrocution@nepra.org.pk

K-Electric Complaints

In response to the suggestions received from consumers during the Public Hearing held on July 10, 2020 following new E-mail address has been created for filing complaints against K-Electric regarding un-scheduled load shedding and excessive billing kecomplaints@nepra.org.pk